At DS TransCorp, we recognize that plans can change unexpectedly, and you may need to modify or cancel your reservation. To ensure a seamless experience, we have established a transparent Cancellation and Refund Policy. Please review the details below to understand our terms and conditions.
Introduction
Di Stephano TransCorp – Customer Terms and Conditions
Effective Date: June 24, 2026
These Terms and Conditions govern the use of services provided by DS TransCorp, including transportation, car rentals, truck rentals, limousine services, logistics, delivery services, ticket booking, and digital platform services.
1. Acceptance of Terms
By accessing, booking, or using any service offered by DS TransCorp, customers agree to be bound by these Terms and Conditions.
2. Eligibility
Customers must:
* Be at least 18 years of age or the legal age required in their jurisdiction.
* Provide accurate and complete information when creating an account or making a booking.
* Possess all legally required documents for the service being used.
3. Bookings and Reservations
* All bookings are subject to availability.
* DS TransCorp reserves the right to accept, reject, modify, or cancel bookings when necessary.
* Customers are responsible for reviewing booking details before confirmation.
4. Pricing and Payments
* Prices are displayed before booking confirmation.
* Applicable taxes, fees, tolls, parking charges, and surcharges may apply.
* Payment must be made through approved payment methods.
* Failure to complete payment may result in cancellation of services.
5. Cancellation and Refunds
* Cancellation policies vary by service type.
* Eligible refunds will be processed according to the applicable refund policy.
* No refunds shall be granted for fraudulent activities or violations of these Terms.
6. Customer Conduct
Customers agree to:
* Treat drivers, staff, and other customers respectfully.
* Refrain from abusive, threatening, discriminatory, or unlawful behavior.
* Avoid damaging vehicles, equipment, or company property.
* Comply with all safety instructions provided by the company.
7. Vehicle Rentals
For rental services:
* Customers must hold a valid driver’s license and any required permits.
* Vehicles must be returned in the agreed condition and timeframe.
* Customers may be liable for damages, fines, traffic violations, towing costs, or unauthorized use.
8. Passenger Safety
* Seat belts must be worn where required by law.
* Customers shall not distract drivers or interfere with vehicle operation.
* Dangerous, illegal, or prohibited items may not be transported.
9. Lost and Found
DS TransCorp is not responsible for personal items left in vehicles or on company premises. Reasonable efforts may be made to assist customers in recovering lost property.
10. Privacy and Data Protection
By using our services, customers consent to the collection and use of information necessary to:
* Process bookings.
* Provide customer support.
* Improve services.
* Comply with legal obligations.
Customer information will be handled in accordance with applicable privacy laws.
11. Service Interruptions
DS TransCorp shall not be liable for delays, interruptions, or service failures caused by:
* Traffic conditions.
* Weather events.
* Government actions.
* Mechanical failures.
* Events beyond the company’s reasonable control.
12. Limitation of Liability
To the maximum extent permitted by law:
* DS TransCorp shall not be liable for indirect, incidental, or consequential damages.
* Liability, where applicable, shall be limited to the amount paid by the customer for the affected service.
13. Fraud and Misuse
The company reserves the right to suspend or terminate accounts involved in:
* Fraudulent transactions.
* False information.
* Unauthorized activities.
* Abuse of promotions, discounts, or referral programs.
14. Changes to Terms
DS TransCorp may update these Terms and Conditions at any time. Continued use of services after updates constitutes acceptance of the revised terms.
15. Governing Law
These Terms and Conditions shall be governed by the laws of the jurisdiction in which the service is provided, unless otherwise specified by company policy.
16. Contact Information
For questions, complaints, or support requests, customers may contact DS TransCorp through its official website, mobile application, customer service channels, or authorized representatives.
Acknowledgment
By using any DS TransCorp service, customers acknowledge that they have read, understood, and agreed to these Terms and Conditions.
DS TransCorp
“Your Journey, Our Commitment.”
Safety • Reliability • Transparency • Excellence